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Quest 2 stuck in passthrough flashing black

ChrisGriffle
Honored Guest

Hi, Recently my quest 2 started acting up. First it didn't let me add a boundary so i tried resetting it then i got stuck in passthrough. I can't do anything and it flashes to black every couple seconds then back to passthrough, its basically a never ending loop. I tried to reboot it from the usb menu but that didn't work. Does anyone know another way to fix it besides factory resetting?

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

We would like to look into this more securely with you.

We would invite you to direct message us by using the following steps.

 

  • Please select our name to get to our profile page, or click here
  • Next, click "Send a Message" to privately message us. (Please remember, you must be signed into the community first to send us a private message.)

 

We are looking forward to your reply there.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi! I am having the exact same problem. It started today. First the display glitched and started rolling forward. On reboot it was functioning but I couldn’t reset my guardian. On reboot it started flashing between black and pass through. I’ve rebooted, updated, etc. Nothing has helped.

Hi there,

 

Thanks for posting in our forum. We can see you're having trouble with a passthrough glitch on your device, we'd like to see what we can do! Would you mind sending us a PM? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Looking forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MitnickCondor
Explorer

Same problem here

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