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Quest 2 v64 casting to computer is lagging

icgebVR2
Explorer

Updated Quest 2 to v64. When casting to a MacBook  is lagging. If casting to iPhone via Oculus app works perfect. I am using the  same network with no other users or devices. Tested with different routers, different MacBooks with different browser ( Chrome and Edge)and the issue remains. Connected via cable the MacBoo to the RJ45 port of the router ( same LAN) and the issue remains.

The lagging intensity can change but I do not understand the condition when the lag appears.

The lagging occurs also when not running any app. 

It would be great to still have Chromecast setting available in order to make a comparison and understand if the issue is browser related.

Any help or suggestion is very welcome.

22 REPLIES 22

icgebVR2
Explorer

Dear @MetaQuestSupport ,

 

 sorry for the delay in replaying. I will do the test next Monday.

Many thanks for the support.

 

Hey there, @icgebVR2! Thanks so much for the update. We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Tested again after reboot as described in the procedure and it does not remove the issue.

Thank you for letting us know! Could you also try out these steps here: 

 

  • Cast with another phone
  • Cast from another app (Netflix, Spotify, YouTube)
  • Ensure all 3 devices are on the exact same network. (ex. If the router has a 5GHZ and 2GHZ channel, all the devices must be on the same channel)
  • Try casting to a computer or a phone

 

In case it persists, please let us know! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

icgebVR2
Explorer

Today I performed other test casting to a PC Laptop Windows 10 with Google Chrome and I experienced the same issue. 

 

Also I tested all the previous and actual configuration with another Quest 2 ( v64) and it has the same problem

 Then I cast to the Oculus App installed either to an iPhone and on iPad with the latest IOS version and the Oculus App up to date. It worked very well!

 

 I can now confirm that the jittering/stuttering problem is caused by the Meta Quest 2 "Casting to Computer".

It should great to have the Casting to Chromecast option enabled again just to compare if the the issue is definitely related to casting to the browser or other.

 

Thanks!

Good to know you've tried chromecasting with a different PC, but indeed it didn't work out. 

We would like to remind that casting directly to a Chromecast device or TV is not fully supported by Meta, and may not work with some Chromecast devices or TVs. What we recommend is in case you want to proceed with more troubleshooting steps please visit Chromecast Help Center

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I did not used "cast to Chromecast" because since software v64 it was not available, so I used " cast to computer" option!

icgebVR2
Explorer

test

Hey there @icgebVR2, we understand you are still having issues with casting with your MacBook, we want to ask you, what trouble shooting steps you have attempted?

We can't wait to hear back from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey again! We're reaching out to see if you're still having issues with casting with your MacBook, please don't be afraid to hit us up at any time, thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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