I have a wuest 2 I bought from a friend. He had some apps installed and the option to share those with other accounts on the headset. I added my own account and it worked fine.
Then I wanted to make my own account the primary, and I didn't care if I couldn't still play his games. I did a factory reset and logged in with my meta account.
A list of apps popped up (free apps that I had on the first install, not his games, which is ok) and I tried to install them.. it just goes to "queued" and after a few seconds goes back to the install button. Nothing downloads. Even when I try to go to select the "hand movement" enable option, since it has to download and install a 30mb file, it never installs.
I've restarted the device, I've restarted my mobile app. I have Internet connection that works (I can play PC games online and my recorded videos do upload to the mobile app). I have done a factory reset several times and even did the clear app data method with side quest.
I believe - but I don't know it for sure - there are currently some server/software issues.... I saw similar posts from other users who can't download apps.
So I don't think, this'is something on your end, or has to do with the factory reset.
I assume, waiting is the only thing you can do right now.
I believe - but I don't know it for sure - there are currently some server/software issues.... I saw similar posts from other users who can't download apps.
So I don't think, this'is something on your end, or has to do with the factory reset.
I assume, waiting is the only thing you can do right now.
Hey Guys! We would love to assist you with making sure those apps are downloading successfully. We understand how it can feel when you are so excited to get into new adventures only to find that the download has not went through. We are aware of this issue and have been getting feedback that our engineers have resolved this. If you could be so kind to try the download again and confirm this, that would be great! If the same issue still persists, please let us know, so we can continue to provide assistance.
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That's great! We are so glad you are able to download apps again! We hope you have a great rest of your day.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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