I bought my daughter a new gaming computer and was assured it was compatible with connecting the Oculus Link. Can anyone see what the problem might be....it has the following spec:
AMD Ryzen™ 5 4600H Mobile Processor with Radeon™ Graphics
Windows 10 Home 64bit, English, Dutch, French, German, Italian
AMD Radeon™ RX 5600M 6GB GDDR6
8GB, 2x4GB, DDR4, 3200MHz2
56GB M.2 PCIe NVMe Solid State Drive
I was assured it was compatible with connection to Oculus Link but I get the message on screen saying it doesn't meet the minimum requirements but I've checked the criteria and thought it did.
She only really wants to play VR in Roblox which is a bit of a waste of a gaming laptop but it's really disappointing that it doesn't work.
I recently had problems with Oculus Link & an Nvidia gfx card. While searching for a solution I also read some reports of some AMD radeon drivers that were causing problems with Oculus Link.
Did you install the latest radeon drivers? Maybe look for this problem on Reddit/Google.
Edit: also - make sure the OVRServer_x64.exe is actually using the gfx card and not the embedded gpu on the cpu. You can force that in Windows - Settings - Graphic Settings
I recently had problems with Oculus Link & an Nvidia gfx card. While searching for a solution I also read some reports of some AMD radeon drivers that were causing problems with Oculus Link.
Did you install the latest radeon drivers? Maybe look for this problem on Reddit/Google.
Edit: also - make sure the OVRServer_x64.exe is actually using the gfx card and not the embedded gpu on the cpu. You can force that in Windows - Settings - Graphic Settings
Hey there, @tuantuan.28293! We want to make sure that you have the best VR experience possible, so we'd love to investigate what's happening. Please get back to us with as much information as possible, so we can look into this together!
What is the exact problem you are experiencing? Are you receiving the same error message that the minimum requirements are not met?
Please provide your computer specs (processor, graphics card, memory, OS, and USB ports).
What instructions did you follow? We don't want to make you repeat anything that you have already tried if it is not necessary.
We look forward to hearing back from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello again, @tuantuan.28293! We noticed that we haven't heard back from you yet. If you still need help with this, please feel free to reach back out! We are more than happy to continue working on this together!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
