Quest 2 wont connect to my PC through Air Link and Cable Link

[CouchPotato3000]

My Quest 2 won't be picked up on my Oculus app on my PC. I've got Windows 11, if that makes a difference. I also have a KIWI Link Cable (USB A to USB C) but that hasn't helped at all

Any idea as to what I should do?

(and sorry for posting this when there are already many threads like this one)

[Dr.Smack]

Hi! Same here. Did you also get this error message after updating the application?

[CouchPotato3000]

yeah, sort of

[Dr.Smack]

Can I ask what kind of graphics card do you own?

[CouchPotato3000]

I've got an Intel Arc A380, which I've been suspecting to be the problem for awhile now. I just hope it isn't

[TomCgcmfc]

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@CouchPotato3000 wrote:

I've got an Intel Arc A380, which I've been suspecting to be the problem for awhile now. I just hope it isn't

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Ya, probably the problem with unsupported gpu's mate.

[CouchPotato3000]

Dang. well I suppose I'll switch it out then

[Dr.Smack]

I have an RTX 3060 which is listed as supported GPU and i still got this message.

[Dr.Smack · Accepted solution]

I fixed my problem just now, maybe it's fix yours too.
A normal reinstall on the software was wasn't enough, I also deleted the Oculus folders from the following directory's:
C:\Users\User\AppData\Local
C:\Users\User\AppData\LocalLow
C:\Users\User\AppData\Roaming
After this, open Registry Editor (type regedit in the Start menu) and also delete the Oculus folder from the following location:
"HKEY_CURRENT_USER\SOFTWARE\"
After that, reinstall the Quest Link application and hopefully it will work for you too.