cancel
Showing results for 
Search instead for 
Did you mean: 

Quest 3 Battery Pack

Zthermenau
Honored Guest

Hi,

I ordered a Quest 3 from Amazon when it first released, I rarely used it. Still do, I use it occasionally for short periods of time. I got the best model available, and I just realized thats something is off with the battery. It seems my battery pack doesn't work with my headset. I'm not sure how long this issue has been here, but it is really annoying. I cannot find a fix online, can somebody help me? Kinda wish it just worked, which is a dream for tech, but its why I bought META's headset.

2 REPLIES 2

Zthermenau
Honored Guest

I quite literally thought this was a private ticket and I have no idea how to delete this post, not that I have resolved anything

user_901925786032222
Expert Consultant

Do you mean the battery in the headset, the battery in the elite strap or a completely external USB battery pack?

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?