Hey @snowhawk02 - If your Quest is damaged in transit back to the warehouse, due to the wrapping not being secure, this may void the warranty. In this case, the headset would be returned to you.
When processing a return, Support do specify that your device should be carefully packed in your own box (should you not have the original) that is fitted to protect the headset during shipping. I hope this helps, try not to worry! 🍒
In that case, I'd recommend using the original box to return your headset. This will ensure a safe and sound arrival at the warehouse. 😊🍒
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