cancel
Showing results for 
Search instead for 
Did you mean: 

Quest 3 Charger sensor bug

M4573RH0UND
Honored Guest

20240807_193400.jpg

 So I'm getting this from plugging in a DISCONNECTED link cable when both port and cable are clean and dry.  My headset is on version 68.0.0.560.364.630307155.

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey there, @M4573RH0UND

 

This doesn't seem right! Let's try to find a quick resolution. 

 

Kindly confirm the following details:

  • Are you using a Meta Quest Link cable?
  • Has your Quest link cable worked before? If so, when did this issue begin?
  • Has the cable been damaged, or is there any visible damage to the cable such as kinks or frays?

It may also be useful to clean the cable and ports with compressed air - this can get rid of small debris that may be interfering with the connection! 

 

We look forward to hearing from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

oculusness
Rising Star

It could be bad software.

Known Issue - V65 - V67 USB-C Debris/Water Warning (communityforums.atmeta.com)

Four Rift CV1s, Quest 2, Quest 3.

Khebab
Protege

Got the same issue since yesterday

MetaQuestSupport
Community Manager
Community Manager

Hey again @M4573RH0UND , are you still having issues?

 

If so, we are here to help!

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?