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Quest 3 Controller Battery Cover Not Snapping Back Into Place?

XxpancakesweatxX
Honored Guest

I have dropped it on accident but now it’s not snapping back correctly. I have tried snapping it back in but it isn’t secured in and whenever I play, it keeps sliding off making me lose grip of my controller. Can somebody please help 

12 REPLIES 12

MetaQuestSupport
Community Manager
Community Manager

Hey there, @XxpancakesweatxX! We'd like to do everything we can to get your VR gameplay back on track, so we'd love to look into your available options from this point! When you get a chance, could you please send us a PM? You can select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Keep in mind, you must be signed into the community first to send us a private message. We're eager to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello, hello! We're reaching back out to check in on that controller battery cover issue you had been reporting earlier. Do you still need assistance? If so, please don't hesitate to send us a PM right here. We'll always be glad to hear from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I have this same exact issue all of a sudden. 

Hi there @Darth_Cleric! We got your PM and we will be with you as soon as possible! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

DeathFromAbove
Honored Guest

Same problem all of a sudden. Button won't go down. Any ideas?

grant112
Explorer

I'm having this issue on my right controller now. 

oculusness
Expert Trustee

@XxpancakesweatxX @grant112  @Darth_Cleric  get some 'Quest 2/3 hand controller covers' to stop the battery covers sliding off

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

It's actually not the cover - as I tried the original cover and a third party cover, both won't lock. I think it's the locking mechanism for the cover. 

Hey there, Grant! 

 

We've sent you a DM regarding your issues with the cover. Please feel free to get back in touch with us via DM and let us know if you'd like to proceed! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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