08-16-2024 09:19 AM
After updating my quest 3 headsets to the latest software v68, my controllers keep disconnecting. I have unpaired and repaired them, removed and replaced the batteries. Both are temporary fixes, but the issue continues. HELP ME PLEASE!!!
08-16-2024 10:29 AM
Hi @AWVR1! Thank you for reaching out. We understand your having issues with your controllers disconnecting since updating to version 68.
Thank you for letting us know the troubleshooting you've completed so far.
Please also be sure to remove unsupported third-party accessories that may affect power, battery fit, or controller detection. For example, rechargeable grips, controller covers, etc.
If you have no third-party accessories or this doesn't solve the issue, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
08-17-2024 05:52 PM
same problem here!
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