First is that after about an hour of gameplay, the headset gets really hot. The display starts glitching, and i see random pixel patches flickering all over the display, almost like "the matrix" effect.
Second is an even more curious one. While I was playing a game in Horizon Worlds, i was looking down at a group of enemies. I noticed an enemy near the top of the screen, so i looked up with just my eyes (not moving the headset up) and noticed that theres faint horizontal lines starting at eye level, running all the way to the top of the screen. And at the same time, the entire top half of the display is blurry, while the bottom half is crystal clear. This is something that you can only notice if you're looking down with the headset while looking up with your eyes. It persisted in all games, but was super noticeable in Population One. Anyone else having this issue? Its something you may not notice if you spend most of the time gaming looking straight forward. But look down with the headset and up with your eyes and if you're having the same issue, youll definitely notice
Hey there, everyone! I appreciate you all sharing your experience with the Quest 3 display. I want to get in touch with our teams to see what we can do about this issue. In the meantime, if you're having display issues while using your headset for PCVR, you will need to create a case with our support team so they can look at the logs for your computer. If you're having display issues while using the headset standalone, let me know what software version you're using and if you're part of the PTC program. I can pass it on to our teams so they can look into this issue further.
Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.
My Quest3 is also facing display problems. After using PCVR with Air Link for an extended period of time, multiple vertical translucent lines appear from the center to the top of the screen and do not disappear. I'm in the process of contacting support. I am very disappointed because I have had no problems with Quest2 for 3 years.
Thank you for your reply! The problem I am experiencing with my Quest3 is not random,
but fixed translucent vertical stripes that do not disappear. I am thinking, as you mentioned, that the LEDs may be adversely affected by the heat of SOC. I was using VRChat with AirLink all the time at the time.... That could be the cause as well. But I am a little disappointed with Quest3 since Quest2 was stable for 3 years. I have contacted support and am trying remedies.
This is an interim report on the vertical lines that have become visible after long-term use. The vertical lines are no longer visible. I left Quest3 for a day and played with Quest2 during that time. After a day, I started using Quest3 again and found that the vertical lines had disappeared. I am honestly confused as to whether it is safe to continue using it.
Hey there @J0hn_W1ckk! Here at Meta Quest, we take health and safety seriously. We would like to get this handled for you as soon as possible. For us to assist you best, please click on the link provided to contact us and get in touch with an agent: https://www.meta.com/help/support/ . It is best to log into your Meta account to get faster, more personalized support for your specific device.
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Hey there, everyone! I appreciate you all sharing your experience with the Quest 3 display. I want to get in touch with our teams to see what we can do about this issue. In the meantime, if you're having display issues while using your headset for PCVR, you will need to create a case with our support team so they can look at the logs for your computer. If you're having display issues while using the headset standalone, let me know what software version you're using and if you're part of the PTC program. I can pass it on to our teams so they can look into this issue further.
Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.
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