I seem to have a problem with the demo/showcase app, where it keeps asking for me to scan the room, even if I did beforehand. So what I do is click "try again" but no matter how many times I try, the game stills show the disclaimer and wont let me play. Anyone else with this, or is a solution known?
This happens for me too. It might be slightly different here, while scanning the room the headset loses tracking and the world starts spinning. I have to hard restart to try again usually.
Hey everyone! Since this seems to be a issue for you all we would love the opportunity to help! We are wanting to ask some questions to see if this is the app itself causing issues or something troubleshooting on our end may resolve. Can you all please let us know about the following:
Are you able to launch other applications? Does the problem occur with more than one app?
When did this start? Were any changes made?
Is the Oculus Home Experience having any issues?
Once we know more we can continue to look further into this issue for everyone! Hope to hear from you all soon.
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Hey everyone! We wanted to follow up and see if you guys have been able to perform the steps we provided or if you still need assistance with this issue. Please reach back out to us and let us know if we need to look into this issue further with you or if the issue is resolved.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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