I am experiencing a critical issue with my Meta Quest 3. After powering on the headset, the home menu does not appear. Instead, the headset only produces a "beep beep" sound, and pressing the Meta button does nothing. However, till yesterday I was able to launch apps using the Meta Quest mobile app, but once I exit an app, the home menu still does not show up. Since today I can only view "see through" when I turn the headset on and nothing else is working.
Steps I Have Already Tried:
1. Restarted the headset (both soft and hard restarts).
2. Fully charged the device and tried different power adapters.
3. Performed a forced reboot using Power + Volume Down.
4. Did a factory reset (both restoring from the cloud and setting it up as a new device).
5. Checked the Proximity Sensor to ensure it’s not blocked.
6. Tried enabling the Public Test Channel (PTC) update (if available).
7. Tried pressing and holding the Meta button inside an app to force reload the home menu.
Current Behavior:
The headset turns on but does not display the home menu.
A beeping sound plays instead.
I can not launch apps using the Meta Quest mobile app anymore.
Pressing the Meta button does nothing.
Additional Info:
I am unsure of my current OS version, as I cannot access the menu to check.
I would like to know if there is a way to force reinstall the firmware.
If this is a known issue, please provide any recommended solutions or next steps.
I would appreciate your guidance on how to fix this issue or whether my device requires a replacement.
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Hello I was just wondering if you were able to fix your device because mine is doing the same thing and nothing I do seems to work
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