Quest 3 Left controller wont update

[chuckypow]

It was working fine and then stopped. It tried to do a firmware update and it will make it to 66% and then reset, does this 3 times and then fails. Tried all of the “fixes” I.e. unpair, factory reset, batteries, but it will not work. Any other solutions?? 

[Yurchegg]

My left controller works again.

I tried removing/replacing batteries and factory reset. Nothing helped.

I replaced batteries again, checked controller. It didn't work.

3 days later I decided to check controller.

And somehow it works without any issues.

[Yurchegg]

It worked 4 days after "fix" and left controller doesn't work again. 3 pink lights. broke during game session. 😞

[225benchlifter]

i need assistance with the same please

[smith.748774]

That same thing happens to me how do I fix it

[smith.748774]

Meta please help me I got the same problem

[MetaQuestSupport]

Hi @smith.748774, we understand you're having issues with your controller therefore we would suggest you to PM us so that we can further investigate about this and get additional information required.
 

• Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 
• Next, click "Send a Message" to privately message us! 

Please remember, you must be signed into the community first to send us a private message.

[fuji.55379]

I’m having the same problem on the same controller but the update stops at 33% and I’ve been trying for months I tried factory resetting the controller and the headset and I tried disconnecting and reconnecting the controller and it doesn’t work and on the information about my controller it doesn’t show the firmware version and I have tried waiting for months and it still is not fixed

[Bakerplays]

This does nothing. I was contacted and told the same, and the sos light remains unchanged. Have seen many other claim the same thing, that this reset sequence does nothing at all. I have spent days trying to figure out how to fix this issue. It has a pattern of sos to presumably identify and fix the problem. So how come nobody seems to know a solution?

[bukon90]

I just got an replacement headset and both controllers on not contacting and i tried the reset and replaced the battery and reset the device many times. i am not sure what else to try. also I cannot even connect to the app.

[travbgr8]

01/2025 MY LEFT CONTROLLER JUST STOPPED WORKING HEADSET IS QUEST 3 AND ONLY A COUPLE MONTHS OLD JUST STOPPED WORKING i HAVE DONE ALL THE TROUBLE SHOOTING THREADS STILL NOT WORKING LIGHT ALWAYS WHITE THE NONE OF THE OTHERE LIGHTS EVER COME ON