Hi, I received my Quest 3 today. When looking through the headset, the image appears to be foggy. As I received the package when it was dull outside, the headset has not been exposed to any sunlight. I have tried cleaning the lens inside the headset with a new lens cloth, but to no avail.
Hey everyone in this thread! Lenses are super important for a great VR experience, and it's definitely not ideal to have blurry lenses for a brand new Quest 3.
If you haven't yet, I would suggest attempting to clean your lenses with only a dry microfiber cloth, starting from the center of the lens and gently wipe in a circular motion moving outwards.
After that, if your lenses are still blurry and unclear, I'd suggest opening a ticket with the Support Team here.
I am having the same exact issue. Anything that is why looks like it is foggy. I have even tried to clean my lenses with a microfiber cloth and it doesn't help.
Hey everyone in this thread! Lenses are super important for a great VR experience, and it's definitely not ideal to have blurry lenses for a brand new Quest 3.
If you haven't yet, I would suggest attempting to clean your lenses with only a dry microfiber cloth, starting from the center of the lens and gently wipe in a circular motion moving outwards.
After that, if your lenses are still blurry and unclear, I'd suggest opening a ticket with the Support Team here.
Same issue. Just opened a ticket for it. Glad to see it’s not just me. I especially notice it in Dungeons of Eternity and any like dark room areas. Just looks real foggy. Hope they can fix it!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
