Quest link was working fine for a while, but now the image in the headset keeps freezing and i have to restart quest link. I have tried changing all the power settings on the pc in device manager and reinstalling the meta quest link software.
The connection into the quest 3 is not loose and i have tried it whilst staying completely still, it still disconnects. When i only transfer files to the quest 3 from the pc the connection never disconnects, but as soon as i start link again, it will freeze.
Thank you for bringing this issue to our attention!
We definitely realize that the frequent disconnects from Quest Link could be really frustrating and we want to make the experience smoother for you. Therefore, could we please request you to send us a PM allowing us to asses the root cause of the issue and provide you with the relevant assistance in this.
We wonder if you still require assistance in this?
Feel free to send us a PM!
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