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Quest 3 Link and Air Link not working.

notlns1ght
Honored Guest

So I have been spending the past 3 days trying to troubleshoot this stupid issue with Quest Link. I have updated the redistributables associated with it, I have REINSTALLED WINDOWS TWICE! I have uninstalled, reinstalled the Quest Link App, even removed the files associated in Safe Mode. I have tried Air Link. I have even BOUGHT A BRAND NEW HEADSET just to see if it's a headset issue. But no. It's not. I don't get it. I've tried everything at this point. So now I'm reaching out for help from the community and anyone else who might be able to assist. 

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there, @notlns1ght!

We recognize that you're having issues with your Quest Link not functioning. We know this is not the ideal experience for you. We highly appreciate you trying some troubleshooting steps beforehand and reaching out to the community. We would like to ask if you're having an identical issue as the link that was provided by Eliminater74. 

Please let us know if your PC meets our requirements as well.

 

We hope to hear back from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again, @notlns1ght. We are just reaching back out again seeing if you still need any assistance with this.

 

If so please don't hesitate to reach back out to us here.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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