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Quest 3 Link not working.

PuriFan
Honored Guest

My quest 3 does not want to connect to my computer. Does not even give the trust this computer prompt. Doesn't pop up on my computer either. Airlink only works but my internet stutters so it's annoying. I even enabled developer mode and it's still not prompting me. I even restarted after enabling it, didn't work. I am using the official link cable from META.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @PuriFan! We want to thank you for bringing this to our attention, and being so patient with us during this hectic time of year! In spite of this, we do hope that you have had a wonderful, happy, and healthy new year! We do have a few questions for you for clarification purposes:

  • Has there ever been a time when this has worked successfully? 
  • What error message are you receiving?
  • Have you done a clean uninstall and re-install of the PC app?

We eagerly look forward to your response and to work together on a resolution!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We just wanted to drop by and make sure you got the assistance you needed regarding your issue. If you are still experiencing problems regarding your Quest 3 not working, please feel free to reach back out to us and we will be more than happy to continue assisting you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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