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Quest 3 Plugged in Headphones have very bad audio

Skyquest1164
Honored Guest

If I do a google search, I see a lot of people saying the audio is really bad when plugging in external headphones to the Quest 3. I have a good set of headphones but they sound very bad on the Quest 3. 
Is this a known problem with the Quest 3 and is Meta looking into fixing the problem with any type of update?

Has anyone else experienced this problem?

 

thanks

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hello Skyquest1164! We would be more than happy to assist you with the audio on your Quest 3. We are aware that clear audio is crucial to having a great gaming experience. We would like to go ahead and provide some basic troubleshooting steps in order to see if they fix the problem.

 

Please try the following steps:

  1. Test with multiple games or apps.
  2. Reboot the headset.
  3. Factory reset

If the issue persists, please let us know so that we can provide more assistance.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello Skyquest1164! We would be more than happy to assist you with the audio on your Quest 3. We are aware that clear audio is crucial to having a great gaming experience. We would like to go ahead and provide some basic troubleshooting steps in order to see if they fix the problem.

 

Please try the following steps:

  1. Test with multiple games or apps.
  2. Reboot the headset.
  3. Factory reset

If the issue persists, please let us know so that we can provide more assistance.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We are just following up with you in order to check and see if you still need assistance with the audio on your Quest 3. If you still need help with this, feel free to reach out to us anytime!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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