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Quest 3, Quest Link cable & bad Steam performance

OutboardDust529
Honored Guest

Hello!
I have an RXT4080, i9-13900HX, and 64GB RAM and just bought a Quest 3. I'm using a wired connection with the Quest Link cable, but when I go to open, e.g., Steam games, I get horrible stuttering seemingly ONLY when I turn my head, not when I turn in-game with my thumbstick. It's almost like the screen is getting "pulled" at points, resulting in a pretty bad headache. 

I used to run a Rift S and it worked flawlessly, but the issues with the Quest 3 are quite frustrating since it results in such a diminished play quality. Meta support suggested closing Steam and launching Oculus first, but that didn't work. 

Are there any suggestions?

Thanks!

8 REPLIES 8

echo.sonic.x
Expert Protege

someone mentioned going int  oculus debug tool and enabling the console.

I can't even get steam link to launch. I have a similar setup with 14700K, 4070 ti super, and 192gb of ram. I suspect it is a graphics driver problem with the gpu since it only came out 7 days ago

MetaQuestSupport
Community Manager
Community Manager

Hey there! We want to address everyone's issues at this point, and therefore would want for anyone to respond to this! 

  • Has this ever posed an issue beforehand?
  • Is this happening with non-steam games as well?
  • Have you been able to test this on airlink and have had the same latency/lag?
  • Have you updated all drivers to the latest "game ready" drivers?

We appreciate your patience and responsiveness! We are looking forward to working on this together with you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

echo.sonic.x
Expert Protege

have you ever set ovrserver priority to high? I had stuttering in oculus games (I've never used link before) and changing that option seemed to fix it for me. I have a similar spec system and games looked and ran better after changing that.

MetaQuestSupport
Community Manager
Community Manager

Hey OutboardDust529! We are just following up to see if you still need assistance with your game stuttering. If so, please let us know so we can continue to assist.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

arkadiy.dm
Explorer

Hello. Tell me, have you solved your problem? I have the same problem. I also have a Rift S. But I bought quest 3 specifically so that it could be done without a cable, when I connect without a cable via STEAM link, exactly the same things happen as you described, I haven’t bought a cable yet. I saw that in order to avoid problems without a cable, you need to have wi-fi 6. I now have wi-fi 5. I’m wondering if I buy wi-fi 6, will this solve the problem? I don’t want to spend extra money unnecessarily .

Hey @arkadiy.dm! We're thrilled that you've reached out to us! It seems like you're facing some issues with your steam performances, and we're here to help. Just a quick question, are you currently using the latest version (V62) on your Quest 3? By the way, we've got some awesome updates that you might find handy. Take a peek and see what catches your eye!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

arkadiy.dm
Explorer

Thank you. I understood correctly. Does it need to be updated in the helmet itself? There in the settings version 60.0.0.2........ Doesn't allow updating anymore.

Hello again, @arkadiy.dm! Thank you for providing us more details on your current situation. Luckily, we can perform a factory reset on the device headset, to force the newest software version to download. If you haven't already please follow these steps to perform a factory reset:

  1. Turn off your headset.
  2. Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
  3. Use the volume buttons on your headset to highlight Factory Reset and press the power button.
  4. Use the volume buttons on your headset to highlight Yes and press the power button.

Please keep in mind that factory resetting the device will wipe it completely clean, but you are able to turn on Cloud Backup by following the steps listed HERE. Once the factory reset has been completed, please go ahead and reinstall the mobile app to your phone and try pairing it all up again. We hope this helps, but if not, please feel free to reach back out to us at any time! Have a legendary day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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