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Quest 3 Steamvr crashing whenever opened

hmb11
Honored Guest

Whenever I open stance off of my pc or the app section it either doesn’t load or crashes my link. I have done this with airlink and link with usb 2.0 and I can’t get it to work. I tried using steamer beta and that didn’t work.

edit: whenever it crashes my pc starts to get really loud

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey @hmb11! We can understand the concern for this experience with your Quest 3 headset, especially when it's crashing using PCVR through the Steam Platform. To be fully transparent, we are unable to assist with any issues being experienced with Steam VR as this is not a Meta platform. We would however like to help elaborate on the system requirements for using the link cable with Quest headsets, which can be found here. Most notably, using a PCVR setup requires the use of a USB 3.0 port.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @hmb11! We can understand the concern for this experience with your Quest 3 headset, especially when it's crashing using PCVR through the Steam Platform. To be fully transparent, we are unable to assist with any issues being experienced with Steam VR as this is not a Meta platform. We would however like to help elaborate on the system requirements for using the link cable with Quest headsets, which can be found here. Most notably, using a PCVR setup requires the use of a USB 3.0 port.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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