Quest 3 USB C charging port disable

[SJ_RJ]

Is there any way to disable this or solve this , I tried different chargers and but this is happening after I think v63  

[MetaQuestSupport]

Hi @SJ_RJ, we understand it can be a frustrating experience to have issues with charging dock and it hampers your VR experience. We request you to PM us so that we could look further into this as it may require some information from your end.
 

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[SJ_RJ]

Yes after the v62 update, I am experiencing this issue. 

(before v63 I used the same cable and magnetic adapter but got no issue) {Attachment for adapter}

I rebooted the headset and used the box charger, and I even tried charging my MacBook, but I'm still getting the same error

[SJ_RJ]

Here is the adapter pic & sorry for delay reply , having issue with your site 

[SJ_RJ]

[MetaQuestSupport]

Hi there SJ_RJ, we want to help you with this issue could you send us a DM and we will be happy to look into this further for you. 

To DM us please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.