09-20-2024 03:24 AM - last edited on 09-20-2024 05:33 AM by Eire_Max
Solved! Go to Solution.
09-20-2024 12:55 PM
09-20-2024 03:39 AM
I have exactly the same problem. When i try to update with wifi the update get stuck at 8% when i update with the computer it get stuck at 20% and then give an error
Please help
Best regards,
Jeroen
09-20-2024 03:42 AM - edited 09-20-2024 03:42 AM
Having this exact problem right now, the headset is currently bricked and I need it for work 😕
The sideload reaches 10% and errors out on both my PC and Mac on multiple browsers.
Regards,
Rupert
09-20-2024 05:33 AM
Same problem here, whether it's from device or sideload. It's blocking our clients as well
09-20-2024 05:57 AM
Hey there,
It's always important to keep your Quest devices software up-to-date so that you can enjoy the newest and latest features available to the Quest. We'd love to try and help resolve this issue so that you can get back to enjoying your immersive VR experience.
Here are some troubleshooting steps we'd like you to try:
If these steps don't work, please privately message us by selecting our name to get to our profile page, or click here: Support
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09-20-2024 06:00 AM
Hi, thanks.
We will contact the support, as we are trying this with a factory resetted-vanilla equiped headset.
09-20-2024 06:02 AM
I have same problem.
Quest 3 update doesn't work and sideload update from web doesnt' work either.
Sideload update get stuck at 21%
09-20-2024 06:06 AM
Mine also exactly at 21%
09-20-2024 06:18 AM
Hey @Pepijn2012 and @superjamppaa @Synergiz , I solved the issue on my end.
The headset AND the sideload app hung when trying to download over my broadband line.
For me, connecting the headset to my phone via hotspot and downloading over my mobile network allowed both my PC and the headset to progress the download and complete it. My headset's now unbricked.
Appears there's something going on with the connection to Meta's servers over certain providers today
Hopefully this can help you out as well!
09-20-2024 06:26 AM
Mine is still broken.
I think my phone operator uses same routes etc. than my fiber connection.
Meta's server has something going on, or routes.
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