I've tried recording on several different games - all with mic permissions enabled, but no matter what I do, it won't record my voice. Can someone help with this or do I need to use an external mic like an Antlion, etc.? (I'd prefer not to have to do that and would rather just use the Quest 3 mic if I could get it to work.)
I had the same problem today and spent hours trying all sorts of muting and unmuting from different locations. My goal was to record a conversation I was having with a colleague in Meta Horizon Workrooms. All of my recordings had my colleague's voice, but not mine. Pure silence on the video recording when I was speaking. An earlier poster said that to fix this problem you just needed to enable the microphone in the "menu". But she did not indicate which menu. 😞 I looked and looked and looked. Just before I resorted to a factory reset, I FOUND IT. For anyone who is doing a video recording and not hearing their own voice during the recording - there is a FEATURE called "Include Mic Audio". It was mysteriously turned off on my device (not sure why). To access this feature follow this path using your headset main menu --> SETTINGS | SYSTEM | CAMERA . Logic would say that you should find this feature under SOUND or MICROPHONE, but in this case it is specifically related to recordings.
Hey @Hasko7! Thank you for reaching out to us with this issue! We understand how your mic not working is hindering your gameplay, and we want to assure you that we will help you fix this to the best of our ability! So we can understand this issue a little bit more: is this happening in standalone VR or PCVR? We look forward to hearing back from you soon!
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On the Quest 3 - standalone. I'm just trying to record clips of some of the games I play and would like for it to record my audio, but it won't. At all. Ever.
Thanks for the clarification! We know this issue can take away from a stellar VR experience. We want to help you get this resolved as soon as possible and get back in the game! Can you please factory reset your device? Please make sure you have enabled cloud backup to save your app's progress. Please let us know if this resolves the issue or if you still need help!
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Hey there, @Hasko7. We're happy to hear that you were able to get the mic working and were able to record. Great job figuring it out! We are always excited to hear when a user has beaten us to the punch! Please let us know if you have any further questions or anything else that we might be able to help you with, and we will do our best to do so. We want to wish you happy holidays and even happier gaming!
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Can't believe you figured it out before they did. Ai yai yai... I am awaiting my Quest three but have found I have the same problem with my Quest Two. I used to be able to record voice overs... then all of a sudden it just stopped working. Can you clarify what you said you did? "Go into record through the menu"? Is that the general menu... or a specific game's menu? (Quest had me factory reset and it didn't help me at all!) Looking forward to your Jedi-like advice. Thank u!
Hello, hello, @Bedrock13! Absolutely no user should have to move forward with these microphone issues taking away from the VR experience, so we'd love to help get your headset back on track! Since that factory reset didn't seem to work out, we'd like to recommend the next following troubleshooting steps:
Make sure the microphone is clean and not obstructed (the microphone is 2 pinholes located a few inches apart one on either side of the nose)
Remove any unsupported third-party accessories that may block the microphone (such as a third-party facial interface, etc.)
Test with multiple games/apps
If happening only in one game/app, check the game/app permission to make sure microphone is enabled
Reset Microphone
Settings > System > Sound > Toggle Microphone
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