03-28-202410:52 AM - last edited on 06-11-202408:15 AM by TheAntiSocializer
hello.
I have a Quest 3 and this is my first PTC update. However, I am having a problem with 'Space Settings'. I never had this problem before the PTC update.
Scanning my room, adding furniture, and adding walls or windows works fine. It was also possible to name rooms, edit rooms, and modify furniture as normal.
However, the space and furniture set up this way are not displayed on my screen in the virtual environment. Previously, when I brought the controller or Quest 3 near a wall or furniture I had set up, it would appear blue, but now nothing is visible.
The problem is that the spatial data saved in the spatial settings remains. I repeatedly deleted and recreated this space, but it did not solve the problem of not being able to see it in the virtual environment.
Borders are saved normally and are visible. The option to change the color also works fine. However, only the border is visible, and no walls or furniture are still visible.
This feature was one of the most important safety nets to avoid getting hurt in the VR environment of my room. As I moved, I could see the blue output of furniture or walls and reset the distance or move in a direction that wouldn't hurt me.
I tried everything I could to solve this problem. I repeated clearing the space and rescanning dozens of times, resetting once through the phone app, and once through the device's power options, but it did not solve the problem. I still can't see any furniture or walls and this doesn't change whether I'm in a virtual or passthrough environment. The space is saved, the furniture and wall settings are also saved, but I don't know why they don't show up on my screen.
My request for help was written through a translator, so the terminology may be slightly different and I need your understanding. I hope the meaning was conveyed correctly, and I hope this problem is fixed quickly. Now that I can't see the walls and furniture, I'm scared to swing my arms or move my body while wearing VR. This is especially true because I have been bumped into and injured a lot even in environments where walls and furniture are visible.
It's clear that Meta doesn't care about this issue and only blames the lack of sufficient logs to evade responsibility. As a developer, is it possible to have no idea what caused a functional button to disappear?
Hey everyone! Just talked with the internal team, and they wanted to know if the new PTC build has this issue as well. There's no update about a fix yet, but the issue is still open and being looked into.
Let me know if y'all noticed any improvements on the new PTC or not. Thank you!
“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.
“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.
Can anyone do the favor of testing V67 on the PTC to check? For some reason my headset is permanently stuck on release V66 no matter what I do, despite multiple resets and unenrolling/reenrolling in the PTC three times. Guess that’s another issue to make a thread about…
Not having a good experience with my headset so far, at all
Hey everyone! Just popping in to help out in place of @ShiroTenko. I've passed reports along to the team with your PTC V67 build numbers. I heard back that the task for investigating the issue remains open, so I hope to have something to bring to you all soon. Thanks for remaining patient with us!
Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably
I’d say at this point that no one is holding their breath other than to see what will get broken next. I’m officially OUT of patience will META. they will never swindle another dime out of me.
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