10-25-2023 01:25 PM
Since 2 days, I have no sound on my Quest 2 and 3. The Oculus PC software is red for sound. (with link and air link).
Nothing happended on my PC and Quest headsets before, no update, nothing special.
Usuly I use Virtual Desktop because quality is better (a shame of Meta) but for simracing I use usb link.
Help please.
Solved! Go to Solution.
10-25-2023 02:48 PM
I assume that your issue is caused by a broken update. If, for instance, you turned off your Wi-Fi, PC, or experienced a power cut while a background update to the Oculus software was ongoing, there's a chance you may have corrupted a file.
If this is the case, you can easily fix this by repairing or reinstalling the Oculus software.
To repair (fast option): To repair your Oculus software, follow these steps:
To reinstall: To reinstall the Oculus software, visit this link: Oculus Setup and click on the 'Download' button. If it tells you that you already have the Oculus software installed, there should be a button to 'Uninstall and Reinstall' the software. Click it and wait for the download to complete.
If you've followed these steps correctly, you should be able to determine if the software was causing your audio problems.
With a bit of luck, this might resolve your issue. I hope you can figure out your problem quickly. Good luck, and have a great day!
10-25-2023 03:02 PM
Thanks a lot @gnuffe it's working ! 🍻
10-25-2023 02:48 PM
I assume that your issue is caused by a broken update. If, for instance, you turned off your Wi-Fi, PC, or experienced a power cut while a background update to the Oculus software was ongoing, there's a chance you may have corrupted a file.
If this is the case, you can easily fix this by repairing or reinstalling the Oculus software.
To repair (fast option): To repair your Oculus software, follow these steps:
To reinstall: To reinstall the Oculus software, visit this link: Oculus Setup and click on the 'Download' button. If it tells you that you already have the Oculus software installed, there should be a button to 'Uninstall and Reinstall' the software. Click it and wait for the download to complete.
If you've followed these steps correctly, you should be able to determine if the software was causing your audio problems.
With a bit of luck, this might resolve your issue. I hope you can figure out your problem quickly. Good luck, and have a great day!
10-25-2023 03:02 PM
Thanks a lot @gnuffe it's working ! 🍻
10-25-2023 03:02 PM
Heck yea!
10-25-2023 03:09 PM
I hate to be that guy, but you know that it'd really help out if you click the 'Accept as Solution' button on the message that worked out for you.
This shows people that your issue is resolved
As always, i'm glad i could help!
10-25-2023 05:39 PM
I love seeing this kind of help between users on the Forum! It brings a tear to my eye. 😊
Since your answer clearly worked, I went ahead and hit that 'Accept as Solution' button for you! Thanks for helping out. 💙
10-25-2023 09:43 PM
thanks. i appreciate it!
10-28-2023 07:54 AM
Thanks! That repair option worked for me too. I'd just gone from Quest 2 to Quest 3 and doing that repair got the audio back for PCVR games
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