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Quest 3 booting into USB Update Mode

coffman.30
Honored Guest
  • Hello community. I am new to quest and when I turn on my headset it shows a screen that says USB Update Mode and has the options of...

Boot device 

Device info

Factory reset 

Sideload Update

Power off

How do I get back  to my reg screen? 

 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello @coffman.30! We want to start off by congratulating you on becoming part of the Meta family! We really hate to hear that you started off with a rough start. We are aware how this can cause some confusion. That being said, if you have not yet try to factory rest your head set, see if this will do the trick for you. In the event that this does not help and the issue continues, please don't hesitate to shoot us a PM so we can look into this further for you! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

We can't wait to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again! We wanted to check up on you to determine if you still require assistance with Meta Quest 3. Please feel free to reach out so we can continue to look into this further.

We can't wait to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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