I have the same issue as of today. When my Quest 3 starts I'm stuck on the boundary screen. I can try to load apps, but it returns to the same screen. Clearing the boundary did not help. I can get to the set up screens initially, but when I set up the boundary, it gives me the 'restart / confirm' screen and then it is restart and loop.
From the little I"ve read today, this appears to be a well known issue and Meta has not fixed it.
Hey there, @bandar.alarifi.1! Thanks for reaching out to us about your Quest 3's boundary. Unfortunately, it's not possible to revert back to to an earlier version after a Quest that has been updated to a new version. However, we'd still love to help you with your boundary. Are you still encountering difficulties or did the factory reset resolve them? If so, please don't hesitate to reach back out to us. We'd love to help you!
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Hey, @DrNoSpame! We noticed that you were also experiencing difficulty with your Quest 3's boundary as well, and we're eager to assist! To help us understand what may be going on, please let us know what troubleshooting steps you have taken so far. When did your Quest last run smoothly? Did this occur after an update for you too? Have you performed a factory reset? We are committed to providing every user with the best possible gaming experience in VR, so we're looking forward to your reply!
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I hard booted and although it looked dead, no menus, no buttons working, I put it down for a few minutes and when I picked it up and restarted it, that fixed it. All good again, thanks.
It's good hearing for you again, @DrNoSpame! It's even better to hear that the issue was able to resolve itself! However, we want to ensure that you're all taken care of. If you require further assistance, please don't hesitate to reach back out to us! Your time is greatly appreciated and we hope you have an amazing time gaming in VR! Have a fantastic day!
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Hey there again, @bandar.alarifi.1! We were just checking in on you to see how everything was going! We want to ensure we are giving you the assistance you need, and to let you know we are still here if you need us! If you still need assistance, please don't hesitate to reach back out to us. We'll be more than happy to assist you further! For now, we wish you a wonderful day!
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