08-08-2024 08:04 AM - last edited on 08-08-2024 07:31 PM by LaserDisk
Hi All!
I have the exact same problem. My right Quest 3 controller ceased to accept any button/thumbstick inputs but was paired fine to the headset. The next day the left controller did the same, no buttons/thumbstick inputs but paired and tracks just fine with the headset. Now both controllers can be seen in the headset and move just fine, but not button/thumbstick inputs work at all.
What should I try now?
Thanks in advance!
08-08-2024 07:50 PM
Hi there, @Sindrix. Getting you back to VR gaming is essential to us, so we'd love to help with your controllers' buttons input! In order for us to get a better idea of the specifics of your situation, could you please clarify, is there any LED light on your controllers at all? Do you happen to be using any third-party accessories with your controller or headset? Also, were you able to clean your controllers using the approved methods listed here? Keep us updated when you get a chance!
08-09-2024 08:30 AM
Thanks for the timely response! I'm eager to get back to my Supernatural workouts.
Thanks again!
08-09-2024 08:46 AM
Hi there, thanks for notifying us about this. To look into this further for you, we may need a small amount of information. To send us a DM, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
From there, we can look into this further. Thank you!