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Quest 3 controllers not pairing after a factory reset

Doggoisguud
Honored Guest

My quest 3 right controller has recently (after the most recent update ) given me the S O S error message, after following the steps given by Meta, I had factory reset my quest 3 and my right controller no longer connects, now the LED flashes roughly twice a second when holding down the Meta logo and B button, and I no longer know what I can do. Has anyone dealt with a similar issue?, and are there any fixes?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Doggoisguud! Having controller issues like this is not ideal, as it would prevent you from enjoying your games, and we want to help get you back to gaming quickly. In this case we do want you to reach out over a private message, so that we can gather some more information about your device. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope to hear back from you, so we can help get you back to gaming soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Doggoisguud! Just checking in with you to see if you were still having issues with your controllers. If you still need assistance, please reach out over a private message as requested above, and we will be happy to continue working with you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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