12-11-2023 07:11 AM - edited 12-11-2023 07:12 AM
Anyone know if its bad? I don't want a damaged battery before I even try it.
12-11-2023 07:35 AM - edited 12-11-2023 07:36 AM
Nvm, I turned it on, the right screen is yellowish and the left one barely has lighting in the upper left corner. This is my second quest 3, the other one had dead pixels and bad camera. Horrible quality control.
12-13-2023 10:11 AM
Hey @Pepe.Silvia.Qc! We don't plan for our customers to have this experience. We know how this can be a take away from you VR experience which is why we'd love to look into this for you! We noticed you mentioned the screen being yellowish. Have you left the device in any sort of light source (sunlight)? Could you also inform us of any troubleshooting steps you've taken?
We look forward to hearing back from you!
12-14-2023 01:02 PM
Hey @Pepe.Silvia.Qc! We wanted to follow up and see if your still needing assistance with your device display. Please reach back out to us, so we can further assist!
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