Hey @Dandbbooth! Thanks for bringing this to our attention! We know this issue can take away from a stellar VR experience. We want to help you get this resolved as soon as possible and get back in the game! Can you please factory reset your device? Please make sure you have enabled cloud backupto save your app's progress. Please let us know if this resolves the issue or if you still need help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! We wanted to follow up with you and see if you had been able to perform the steps we provided, or if you still needed assistance with your issue. Please reach back out to us and let us know if we need to look into this issue further with you or if the issue is resolved.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
