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Quest 3 does not stream Audio via Chromecast Ultra

Igel0815
Honored Guest

Hi, 

I have my Quest 3 for about 3 weeks now and the first time I was streaming to my Chromecast it works well, but since a few days later there is no sound anymore while streaming.

Does someone has the same issue and how can it be solved?

Thank you. 

BR Chris

1 ACCEPTED SOLUTION

Accepted Solutions

Igel0815
Honored Guest

Hi there,

thank you for your reply. Meanwhile I was able to solve the issue. In general I had audio (so the Quest itself played it), just the audio was not streamed.

I am using german langauge on the Quest, the option which was set is "Mikrofon stummschalten", which means "mute microphon". I am not sure if this option is translated wrong or if it's a bug, because I would never think that muting a microphone would mute the audio while streaming, but maybe you can explain me the reason for that behavior.

Thank you in advance.

View solution in original post

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there @Igel0815! We understand you're experiencing some audio issues while steaming to your Chromecast. That's definitely not the experience we want you to have with your new Meta Quest 3. No need to fret! We're here to help you with this issue. Just to clarify a bit, have you already checked to ensure the headset isn't set to mute and the volume settings are turned up? If you have ensured the volume is up and not in the mute setting, we recommend trying to connect headphones to see if you're hearing audio. Also, are you experiencing audio issues with any other apps/games?

 

Hey, and just for good measure, here's a link that provides you with some enlightenment on how casting works with Meta Quest, as well as what devices are compatible with Meta Quest casting. We look forward to your reply and getting you back on track to a better experience with your Meta Quest 3. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Igel0815
Honored Guest

Hi there,

thank you for your reply. Meanwhile I was able to solve the issue. In general I had audio (so the Quest itself played it), just the audio was not streamed.

I am using german langauge on the Quest, the option which was set is "Mikrofon stummschalten", which means "mute microphon". I am not sure if this option is translated wrong or if it's a bug, because I would never think that muting a microphone would mute the audio while streaming, but maybe you can explain me the reason for that behavior.

Thank you in advance.

Hey Igel0815! We're so glad that you were able to correct that audio issue. As for the translation, here's a link on how to report a bug. We hope this helps and you continue to enjoy your new Meta Quest 3! if you have any questions or concerns, never hesitate to let us know. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!