10-16-202412:42 AM - last edited on 10-16-202412:44 AM by KaminasWife
Hi Guys, I am having a very fustrating time, I purchased a Quest 3 off amazon on the 25th October 2023 "still in warranty"
I have been using it for a year without any issues, however last night after leaving it on charge , I wake up this morning to the charger not working and it keeps complaining that the charging port has liquid in or debris which is impossible , Its still under warranty but there is no way to log a return and I have just 9 days to go before the warranty expires and I wont get any help ,
Please could someone help me to sort out this device or get it logged before the warranty expires, I have always supported meta and purcahsed previous versions of quest wihthout any issues : The serial number is [REDACTED]
Hey there! I just took out the headset serial for the purposes of confidentiality. We'll get you in touch with the Support team where you can privately message it to them. Just wanna keep folks safe out in the public forum is all, thanks!
Hi Jimmy! We understand the importance of making sure our devices are working properly and we are eager to help out! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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