10-27-2024 05:19 AM - last edited on 10-27-2024 07:18 AM by MetaNinjaTurtle
My quest 3 shows the camera view for a second during games. It sometimes happens multiple times. Tried a factory reset which seemed to help for a short while. Anyone had this problem?
For me it's mostly in population one but that's the game I play most.
10-27-2024 07:38 PM
Hi @Mafootje!
We'd love to assist you with this issue! Could you please explain on what you mean by "camera view"? Are you referring to passthrough?
Please let us know!
Best wishes,
Meta Quest Support
10-27-2024 09:38 PM
Yes, sort of it's a short glitch in which I see my room instead of the game I playing. It mostly happens with population one. But maybe because I play that game the most.
10-27-2024 09:47 PM
Hi Mafootje!
The camera view you have referred to is known as Passthrough. This can be activated through the UI, by tapping on the side of your headset twice or if you are moving on or in/out of your boundary.
We advise that you reset your guardian and allow yourself enough space for free, unobstructed movement within your boundary.
If you need some help with setting up a new boundary, here is a some helpful information!
If you have any further issues, feel free to reach out!
Best wishes,
Meta Quest Support
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset