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Quest 3 internal battery not charing to full

Jack62TheGamer
Honored Guest

Is there a way to replace the internal battery? Because my battery is charing to full anymore.

1 ACCEPTED SOLUTION

Accepted Solutions

It was the outlet / socket it had burnt out, sorry for bugging you. 😔

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3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hello @Jack62TheGamer! We hate to hear that your battery isn't fully charging! We'd love to assist you in resolving this issue. Just to clarify, we need to ask a few questions:

  • How long has this been happening? 
  • How much will it charge?
  • What's the longest you've left it on the charger?
  • Have you tried using a different charger?
  • How long are you able to use it at a time after charging?

We look forward to your responses!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

It was the outlet / socket it had burnt out, sorry for bugging you. 😔

@Jack62TheGamer it wasn't a bother at all! We understand that sometimes, things happen. Nonetheless, we are elated to hear that the issue was resolved! If you find that you need further assistance, please don't hesitate to give us a shout! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!