08-07-2024
01:18 PM
- last edited on
08-08-2024
12:05 PM
by
BlueberrieSmoot
My son had his oculus for 4 months and out of the blue the headset stopped working. We tried volume down and power button thing, nothing. We tried using different outlets and cords, nothing. I even looked on reddit and YouTube for solutions and nothing worked.
08-08-2024 12:27 PM
Hey there @JoJo5783,
Could you please reach out to us privately? This sounds like something we need to investigate, together!
Please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset