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Quest 3 isn't turning on or charging

JoJo5783
Honored Guest

My son had his oculus for 4 months and out of the blue the headset stopped working. We tried volume down and power button thing, nothing. We tried using different outlets and cords, nothing. I even looked on reddit and YouTube for solutions and nothing worked. 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there @JoJo5783,

 

Could you please reach out to us privately? This sounds like something we need to investigate, together!

 

Please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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