08-04-2024
05:18 PM
- last edited on
08-06-2024
03:17 PM
by
IKnowYouDidntAs
I am trying to play rec room on my quest 3 but suddenly this thing ¨com.oculus.identifymanagement.service.IMSApplic keeps stopping¨ and ¨Metaquest move keeps stopping¨ and more keeps stopping.
Please meta, tell me how to fix this.
Hope you see this
thatonekid.69
08-04-2024 05:23 PM
and it constantly has this gray screen and keeps rebooting (edit)
thatonekid.69
08-06-2024 03:50 PM
Hello there, @Anonymous! We want to ensure that the VR experience goes as smoothly as possible and encountering crashes is not ideal. We can look into this together, and to start, we would recommend reinstalling the app. If it should continue, please try launching another application from the Quest library to check if the same error happens. We look forward to hearing back, and have a great day!
08-07-2024 03:54 PM
We are just checking in on the error that was encountered when launching the application. If you still need assistance, please reach back out to us.