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Quest 3 loud noise and shut off.

g0dmak3r
Protege

Hey everyone. My PC is Win11 with a 3090 and 11700k. I was as connecting my fully charged quest 3 to virtual desktop when it froze and I heard a extremely loud beep/pop through the speakers and the unit died right there. It would not power on no matter what I tried and even showed no lights when plugged in. Eventually found it would go into the boot menu through holding the power + the -volume for a bit and just rebooted it from the bios menu and it has been fine since. I'm just worried if I should return the unit. It has not done it since but I'm worred since I only have a day or two at my retailer to return. Thanks folks.

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey Hey, @g0dmak3r,

 

We're happy to hear that your Quest 3 is working now. Smart move on your end trying a hard reboot. If you run into anymore issues with your headset, shoot us a private message and we can look into your warranty and replacement options so you won't have to deal with the retailer. Have a great day and happy gaming!

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey Hey, @g0dmak3r,

 

We're happy to hear that your Quest 3 is working now. Smart move on your end trying a hard reboot. If you run into anymore issues with your headset, shoot us a private message and we can look into your warranty and replacement options so you won't have to deal with the retailer. Have a great day and happy gaming!

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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