11-29-2023 04:29 AM
I know that the headset doesn’t have traditional tracking, but:
thanks in advance 😕
11-29-2023 07:43 PM
I'm not sure because I haven't shared my devices, but you can try going here:
https://secure.oculus.com/my/devices/
There is a column that says "Allowed Users" on each device, but mine just says something like "share your device settings in VR". If I had allowed users, I'm not sure what it displays.
There is a button to wipe the device data on that page.
11-30-2023 05:18 PM
Hey there, @MegaMat! We understand your concern with your missing Quest 3 and protecting your privacy. We want to be able to help in any way possible. Any device that has been activated under your Meta account will remain on your list of devices unless you factory reset the headset and do not activate it under your Meta account or when it has been activated under a different account. If you wish to perform a factory reset on your missing Quest 3 headset, you can do so through your Meta account online. We would encourage you to contact your local law enforcement for further assistance in locating your missing device. Please let us know if you have any further questions or concerns.
12-05-2023 11:01 AM
Hi again @MegaMat! We hope you're having a good day so far. We just wanted to check in with you and see if you had any further questions for us. If you still need any assistance, please don't hesitate to get back to us at any time! Have a phenomenal day!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset