a month ago - last edited a month ago by KaminasWife
My quest 3 is 4 months old and I have encountered the fact that now my mixed reality is broken. My hands are significantly lagging and double. I have tried all the settings, changing the tracking frequency, etc. I have rebooted and reset to factory settings, but none of the above helped. I have no problems with lighting, there are no mirrors anywhere. I constantly play in mixed reality and literally a few days ago this problem appeared.
a month ago
Hello,
Thank you for bringing this issue to our attention.
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a month ago
Hi there,
We're just checking to see if you need any further assistance.
Please do not hesitate to contact us privately, our team will do its best to guide you towards the best solution.
Thank you.
a month ago
Of course I need help, you haven't done anything yet to solve the problem.
a month ago
in this thread the user has the same problem and it is still not solved. why is there no answer from support in his thread?
a month ago
Hi there, thank you for getting back to us! For us to investigate this further we would like to invite you to send us a PM so we can securely gather your device and account information.
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a month ago
I can't send you a private message, it tells me that my limit is used up, although I haven't sent a single one
a month ago
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