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Quest 3 not connecting through cable or air link

JustDaveStorm
Honored Guest

Quest 3 not connecting through cable or air link. And was crashing well before this was a problem. Tried everything from factory reset if both my pc and my headset. Even replaced the cables. Would take any help at this point.

3 REPLIES 3

oculusness
Expert Consultant

@JustDaveStorm  try searching this forum for similar type issues for the cause and potential fixes.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE ULTIMATE ACCOUNT

user_901925786032222
Expert Consultant

The current firmware appears to have problems with Link and Airlink. If your firmware and PC app are up-to-date you might be well advised to look into using ALVR, Virtual Desktop or Steam Link instead. Meta really doesn't care about PCVR.

MetaQuestSupport
Community Manager
Community Manager

Hi @JustDaveStorm

 

We would be happy to look into this for you, Please contact us in private as we would need a couple of information about your account. To do so, select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Looking forward to hearing from you!

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