03-05-2025 12:40 PM
Hello Meta forums, ive recently been having a major issue with my quest 3 after moving over to a new pc on windows 11. For the first few weeks i could connect via a link cable just fine. But now my pc cant recognize my quest, but for some reason still works over airlink. Ive been using a 3.0 cable usb a to c but nothing has been working. I even updated all my drivers and usb driver ports. I have a developer account and the adb drivers installed but my pc just charges the quest and after a few seconds it says it cant recognize the usb. I never had this issue on my old computer which was windows 10
03-05-2025 02:01 PM
exactly the same problem here, but with a Quest 2. Basically the last update killed the link cable connection, the airplay still works fine though. Its not the new OS, i literally haven't changed anything on my PC and im having the same problem you do.
03-05-2025 02:05 PM
i also just tried another cable and it worked! i dont know if this means my cable is dead *but it can still charge* i really hope this doesnt mean i have to buy ANOTHER cable hoping its just an meta issue
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