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Quest 3 not get 72.0 update

FluffyLittleBunny
Honored Guest

My quest 3 is stuck on 71.0 and there seems to be no way to get 72.0. I've tried using the quest update tool and it just reinstalled 71.0. Whats going on with this? I don't see any other posts about other people having this issue.

11 REPLIES 11

oculusness
Expert Trustee

@FluffyLittleBunny  I'll loan you my glasses. There are loads of posts on here and reddit about the implementation of the update rollout.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

supermanisme
Honored Guest

I have this problem too

@supermanisme  do you need glasses as well?

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

hymnkey
Honored Guest

Same, others getting v72 and I'm still v71. Is this how Meta updates?

Is this how Meta updates?

Yes, updates are rolled out gradually, not to all users at the same time.

NomadsAnIsland
Rising Star

The firmware archive seems to be PTC versions. The archive is touted as having the latest versions but none of them matched or were higher than what was in my headset for v71. It just updated to v72 yesterday.

Usually you just have to wait until the staggered updates reaches your headset. Meta is adamant that the rollouts are not done by region. So using a VPN to change your region may not work. 

Correct, I have 3 x Quest 3 on my desk all purchased in the same batch 2 are on 72 one is on 71, VPN will not work.

ohjays
Explorer

Same here, its updated to 7.1 but no sign of 7.2 yet may retry later today when its charged up i am in New Zealand, new MQ3

@ohjays it looks like you may have missed this - 

https://communityforums.atmeta.com/t5/Talk-VR/NOT-SOLVED-Unacceptable-Response-to-Software-Update-Br...

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
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