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Quest 3 not pairing with PC via meta air bridge but works fine with Virtual desktop

Smudgepaws
Honored Guest

My Quest 3 has stopped pairing with my PC via the meta air bridge (but it connects to the PC fine using Virtual desktop)

When I select link and switch the link slider to ON I can see the air bridge (VR Air Bridge 4116b)  but it shows not connected and the pair option is available. I select pair and get the message "Can't connect with VR Air Bridge" after about 30 seconds.

If I open my Virtual Desktop app on my PC and also in the quest 3 headset the Air Bridge connects easily and I can access the PC games.

Yes, I have already

  • restarted both headset and pc
  • Beta rested the link software and factory reset the air bridge
  • Deleted and uninstalled the air bridge and reconnected
  • Deleted the system network devices air bridge and reinstated them
  • checked the software is up to date
  • Meta Quest Link app version 74.0.0.447.347 (74.0.0.447.347)
  • Quest 3 V72 software

I know it all works because virtual desktop works and connects to the PC but why is there an issue with the link software and failing to pair directly with the link software?

And yes, I do know the answer "why bother when Virtual desktop is better anyway".

Thanks

1 REPLY 1

DwightMc25
Retired Support

Hey, 

Support for Air Bridge ended in Dec of last year, which is likely why you are unable to use it right now. That said some users are saying that they were able to get it to work with Windows 10. Head over to this thread to see if this might help: https://communityforums.atmeta.com/t5/Get-Help/Quest-3-not-pairing-with-PC-via-meta-air-bridge-but-w...

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