Hello. I've been having an issue for a small amount of time now relating to my Quest 3.
As described in the title, after linking using the official link cable my headset will randomly cease rendering at any given frame, still allow me to look around, and alongside that my audio freezes.
When opening the home menu by pressing the meta button, it briefly flashes that my headset disconnected before allowing me to reconnect, just to have the same issue occur just a few minutes later.
This occurs with all games while using link, and if necessary I can post a recording of it occurring.
Additionally worth mentioning that on occasion it will state there is debris in the charging port, despite this absolutely not being the case. To reiterate, I am using the official link cable.
Please help. I am literally unable to play anything while it does this.
Can't open a ticket if it won't let me, I have tried repeatedly. This issue seems to have resulted from more recent version updates on the quest. Further, apps and games on the headset while not using link work fine.
For instance, I can connect to my PC using virtual desktop perfectly fine with no issues at all, it is when using wired link that I have issues.
Thank you for taking the time to reach out to us privately with your PCVR display issue. You mentioned at the start that you could provide us with a video of the issue. If you could, can you please provide that so we can get a better understanding of the issue.
Thank you!
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