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Quest 3 stuck in update

Phldwnr
Honored Guest

My quest 3 has been stuck at this update screen for 2 hours now there's no indication of progress...

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3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there! Our apologize on the late response on the issue your having with your new Meta Quest 3. We currently had a high volume through our forums. We were wondering if this is still an issue you're currently having? 

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szblb
Honored Guest

Hi,

I have the exact same issue, hours passed still on that rainbow loading bar screen. Basically I cannot switch off my Quest 3. How did you solve it?

Hey there! Our apologize on the late response on the issue your having with your new Meta Quest 3. We currently had a high volume through our forums. We were wondering if this is still an issue you're currently having?.. For God sake Facebook employees absolutely sound ridiculous with it's support. This company is pisshole of a company.