I got a Quest 3 since a week ago and I've noticed an issue that I never had on Quest 2 or even on my old Oculus GO.
When playing vr videos, 4k, 5k, 8k etc, from time to time, the video just stutters for 1 second. I'm using DeoVR and another player called "PLAY'A Video Player", same issue on both.
The settings are: 120hz refresh rate, 3 DOF at 0.90 and everything pretty much at default.
The issue doesn't happen in games or other apps like youtube.
Hello there, @sephro234! Having a smooth experience when viewing videos certainly is ideal and we can look into this. We see the videos are being played through another player and would want to try lowering the settings to see if this improves the quality of playback. To help narrow down the possible cause further we would want to try downloading the videos to the headset directly and playback to see if there is any improvement or the same stuttering happens.
We look forward to hearing back, and have a great day!
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Hey, on my quest3 I lowered from DeoVR to 90hz from 120hz, and the videos don't experience any lag or stutter. Maybe this is the issue, however, I kept my quest 2 for a year on 120hz and never had any issues, maybe the devs can look into it, it's also strange that the 120hz is now missing from the menu settings.
Maybe this has something to do with it, and the video player app is trying to force to 120hz which is now not native on the device.
Thank you for taking the time to let us know that you have found the solution to the issue you were experiencing and that you are back enjoying the awesome world of VR! Please don't hesitate to let us know if the stuttering comes back and/or if you come across any other questions or concerns, and we'll be more than happy to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
