So, I have borrowed a new Quest 3 which I've used a couple of times. Today, the GUI was stuck 30 degrees up in the air and I couldn't fix it, so I followed the recommendation to do a factory reset by holding down the power and volume buttons. Now, as a result of doing that, the screen is dead, and the cooling fan is blowing at full speed. And nothing I try will change that.
The issue was that you have to hold the volume down in the minus position, which I was not doing. Once I held it down in the minus position, together with the power button, I was able to reboot it although it was tricky to operate the menu to choose the factory reset.
The issue was that you have to hold the volume down in the minus position, which I was not doing. Once I held it down in the minus position, together with the power button, I was able to reboot it although it was tricky to operate the menu to choose the factory reset.
Thanks so much for posting what ended up working! Hopefully if anyone else runs into this, they'll be able to see your steps to get your headset booted up right!
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