Quest 3 wired oculus link crash

[Saiimunn]

 Hi, I'm having problem with latency over wifi because of my old router so I purchased a USB c cable for the quest 3. It is working good for sometime 45min than it crash same crash no matter the game I play. Oculus link doesn't know it has crash the only way out is unplug then replug the usb c. All I can see is in front of me and a reverse image in my back all around me is some zigzag line. What could be the issue? 

https://youtube.com/shorts/Aj02HR2aWZU?si=harp200Kt3P4Cmb2

 

[MetaQuestSupport]

Hi Saiimunn! Having two different options to connect your Quest 3 to your PC is a great feature with our devices. So hearing you are having issues connecting to your PC via both Air Link and Quest Link is disheartening. We want to get you back to PCVR gaming as soon as possible. In order for us to properly assist you, we will need to collect some information in a PM so we can provide the right troubleshooting steps. 

Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to your reply.

[GeeGrips]

Did you get a fix for this? You're the only other person I've found with this exact display problem.

[Saiimunn]

Kind of yes, formated my computer and it was way better. But now the wireless is fine so I just use it wirelessly. 

[MetaQuestSupport]

Hey there, @GeeGrips. We wanted to let you know that we received your PM and we'll be with you as soon as we can! We appreciate your patience in the meantime! 

[knakwaterman]

i have the same problem, what do I need to fix it ?

[GeeGrips]

On my end it ended up being the usb3 port (the blue one) not having the correct power setting for whatever reason. I remember it sucked to find the exact port I needed, I think I plugged something in and out to find it. But this is what ended up working for me after trials upon trials. It had a few slight hiccups after, but it came good after a short bit.